Privacy Policy

Introduction

Welcome to SpeedDial.pro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, company details
• Business Information: Company name, industry, job title, professional contact details
• Communication Data: Messages, feedback, support requests, and correspondence
• Payment Information: Billing address, payment method details (processed securely through third-party providers)

Automatically Collected Information

When you use our website, we automatically collect:

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on pages, click patterns, referral sources
• Cookies and Tracking Technologies: Session data, preferences, authentication tokens

Third-Party Information

We may receive information about you from:

• Business partners and vendors
• Public databases and social media platforms
• Marketing and analytics providers

How We Use Your Information

We use your information for the following purposes:

Service Provision

• Creating and managing your account
• Providing customer support and technical assistance
• Processing transactions and managing billing
• Delivering our lead management and business communication services

Communication

• Sending service-related notifications and updates
• Responding to inquiries and support requests
• Providing marketing communications (with your consent)
• Sending newsletters and promotional materials (opt-out available)

Business Operations

• Improving our services and user experience
• Conducting analytics and research
• Ensuring security and preventing fraud
• Complying with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Consent: When you provide explicit consent
• Contract Performance: To fulfill our service obligations
• Legitimate Interests: For business operations and improvements
• Legal Compliance: To meet regulatory requirements

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party vendors who assist us with:

• Cloud hosting and data storage
• Payment processing
• Email and communication services
• Analytics and marketing tools
• Customer support platforms

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

With Your Consent

We may share information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access on a need-to-know basis
• Security Monitoring: Regular security assessments and monitoring
• Employee Training: Staff training on data protection practices
• Incident Response: Procedures for handling security breaches

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Fulfill the purposes outlined in this policy

When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

• Request access to your personal information
• Obtain a copy of your data in a portable format

Correction and Updates

• Update or correct inaccurate information
• Modify your account settings and preferences

Deletion

• Request deletion of your personal information
• Close your account (subject to legal retention requirements)

Marketing Communications

• Opt-out of marketing emails and communications
• Unsubscribe from newsletters and promotional materials

Cookies and Tracking

• Manage cookie preferences through browser settings
• Opt-out of certain tracking technologies

To exercise these rights, contact us at privacy@speeddial.pro or use the account settings in our platform.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze website usage and performance
• Provide personalized content and advertisements

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage
• Functional Cookies: Remember your preferences
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

If you are located outside of the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@speeddial.pro

For general inquiries, you can also reach us at support@speeddial.pro

Jurisdiction-Specific Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation, including:

• Right to access, rectify, and erase personal data
• Right to restrict or object to processing
• Right to data portability
• Right to lodge complaints with supervisory authorities

Other Jurisdictions

Residents of other jurisdictions may have additional rights under local privacy laws. Please contact us for information about your specific rights.